Bacta Self-Exclusion Webinars

20th May 2021


Dear bacta Self-Exclusion scheme user,

As you will know bacta will be introducing in June an upgraded way to record self-exclusions, coupled with a new way to record any Customer Interactions with customers, as required by the Gambling Commission Licence Conditions and Codes of Practice (LCCP).

I wrote to you last week asking you to log on to the existing bacta self-exclusion system to ensure the post-pandemic details of your company, your sites and your email contacts are all correct.  If you haven’t done this can you do so urgently so that when we do switch to the new system you don’t experience any loss of service.

I also wanted to let you know that we are hosting two training webinars on the new system – the first next Monday, 24th May aimed at primarily owner/managers of AGCs and the second on Friday 28th May aimed at primarily users of the system, both starting at 11.00 a.m.

You will need to register for either or both webinars by clicking on the links below:


Webinar one 24 May 21:



Webinar two 28 May 21:


I look forward to seeing you then. 


Kind regards