1. Use of the Site
This website is provided by BACTA. Please read these conditions and disclaimers carefully before using the site. Your use of the site constitutes your agreement to abide by these conditions and disclaimers.
While the information provided on the site is to the best of our knowledge accurate and up to date we do not accept responsibility for the accuracy of the information.
BACTA is not liable for any loss or damage to data or computer systems which result from use of this site.
2. Online purchases and payments
You can pay for various goods and services through our web store and though the website (including booking events and paying invoices) these include:
These are non-refundable as is highlighted when you apply for membership.
As per our Book of Rules, if you decide to leave BACTA after paying your membership subscription for the year, you are not entitled to a refund.
Pre-recorded webinars / Digital Products
Once you have paid, you will automatically be granted access to the recording. For this reason, BACTA will not provide refunds for Digital products.
Physical products (e.g. Books)
You are able to return your item within 14 days and receive a refund. Where shipping applies, the product description will include details of any shipping costs and estimated delivery timescales.
Training and Events
• Cancellations 14 + days prior to the event ~ a full refund will be given
• Cancellations 7 – 14 days prior to the event ~ a 50% refund will be given
• Cancellations within 7 days of the event ~ no refund will be given
• Please note, any delegates who do not attend on the day will not receive a refund. Access to the event will be denied if payment in advance has not been made.
• BACTA reserves the right to cancel any event with a minimum of 3 days notice and will provide a full refund to delegates.
Payments made on the website
When you submit your card details via the online payment screens on the website, you can expect your card to be debited immediately.
3. Non-Endorsement Policy
This site contains links to other sites, which BACTA provides for the user’s information and convenience only. EBACTA does not control or monitor these other sites, nor does their inclusion mean that BACTA recommends or endorses these sites, the organisations or companies that run the sites or anything contained within the sites. We reserve the right to withdraw any of these links at any time.
If you wish to link to BACTA’s site, you must link to the Homepage, and we request you inform us that you are doing so by contacting BACTA. You may not link to any other area of the site without prior written permission from BACTA.
The BACTA logo may not be used without prior consent. At our discretion, and at any time, we reserve the right to withdraw any permissions given to link to this site, and we are under no obligation to maintain current pages linked to a site.
4. Website Advertising Disclaimer
This is the website of BACTA. The views expressed on this website are not necessarily the views of BACTA. Publication does not imply endorsement. Publication of advertisements on the website is not an endorsement of the advertiser or of the products and services advertised.
Advice notes are provided to members of BACTA in support of their work. They represent BACTA’s view of good practice in a particular area, and members are not obliged to follow them. They do not constitute legal or professional advice and should not be relied upon as a substitute for it. Whilst care has been taken to ensure that they are accurate, up to date, and useful, BACTA will not accept any legal liability in relation to them. If specific advice or information is required, then a suitably qualified professional should be consulted.
BACTA is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We do not sell or rent your information to anyone without your prior permission
What we collect:
• Name, company name and job title
• Contact information including email address
• Demographic information such as postcode
• Other information relevant to customer surveys and/or offers
What we do with the information we collect:
• Internal record keeping
• Improvement of products and services
• We may periodically send promotional emails about new services or other information which we think you may find interesting using the email you have provided
• From time to time, we may also use your information to contact you for market research or events notification purposes. We may contact you by phone, post or mail.
• We may use the information to customise the website according to your interests
BACTA is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information collected.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites:
Our website may contain links to enable you to visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to:
29-30 Ely Place
If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible. We will promptly correct any information found to be incorrect.