Bacta continues to support members with two further webinars, providing an overview of the features of the new bactaPortal.


The first webinar which takes place on May 24 at 10.30am is designed for owner/managers and will cover the benefits of the web-based system, which meets all LCCP requirements and helps staff to efficiently and intuitively log customer interactions and manage self-exclusions. John White will host the session and talk delegates through the portal with the support of bacta’s Head of Social Responsibility and Compliance Simon Bradbury and Chris Wrigley of ISD Group, the developer.

The second webinar will take place on May 28 and is designed to help introduce staff members to the bactaPortal. This will provide a step by step guide to how the portal works, how to enter information and the benefits over the existing paper-based systems. Delegates will get plenty of opportunity to ask questions of John, Simon and Chris during the session. It will be invaluable training for those companies planning to introduce the bactaPortal into operations.

“Bacta has spent significant resources developing the bactaPortal which has functionality that goes well beyond what was possible with a paper-based system,” says John White. “We are therefore very keen to be able to share with members the features and the benefits. The bactaPortal will allow sites to put their social responsibility practice front and centre and to support their staff in their customer interactions, so that they can be confident in keeping players in their location safe from gambling-related harm.”

If you would like to join one of the webinars you can register here:

Webinar one 24 May:

Webinar two 28 May:


About Bacta

Bacta represents the owners and operators of over-18 amusement centres (AGCs), seaside amusement arcades, and the companies that hire machines to pubs, clubs, bowling alleys, bingo halls and similar venues. It also represents the manufacturers and distributors of all types of gaming machines and amusement equipment ranging from children’s rides, to jukeboxes, fruit machines in pubs and clubs, redemption machines, crane grabbers, penny falls, tuppeny nudgers, test your strength machines, videos, and pool tables.