How can I report a potential brushing scam? Boxes of unordered merchandise from Amazon will suddenly start arriving at your doorstep. There is no way to stop Chinese manufacturers from sending you cheap junk for free. ... (if it's being sent through a separate Amazon account) and report it to the appropriate department if there are similar packages going out to multiple different unrelated addresses. Amazon Brushing Scam. All reports are thoroughly investigated by our team. © 1996-2020, Amazon.com, Inc. or its affiliates, Select a location to see product availability, To report a security vulnerability on Amazon Retail services or products: Submit the details of your findings through the, For unknown, suspicious, or fraudulent purchases, orders, or credit card transactions, suspicious password changes, account changes, or potential fraud, visit, For Amazon Web Services (AWS) issues, see, If you think you may have been contacted by a fraudulent source offering employment on behalf of Amazon, send an email to, If you think you may have received a suspicious or fraudulent correspondence claiming to be from Amazon, we recommend that you report it. Jump to. It’s every Amazon shopper’s dream… open your door and find a plethora of promising packages on your stoop that you never ordered, and with no return address, packing receipt, or order number.. The danger of brushing scams. You can report the package to Customer Service, and they may ask you for a photo of the shipping label on the package. You don't need to return the item. "Brushing" scams occur when bad actors send packages to publically available names and addresses. Facebook. While we're unable to respond directly to your feedback, Well before you contemplate naming your secret admirer, make sure you’re not falling victim to ‘brushing’ – a new scam sweeping Amazon’s customer base. Yousay “the member was right to report the incident to Amazon”, but *how* can someone report a brushing scam to Amazon? There's a problem loading this menu right now. What are Amazon brushing scams? Scammers, usually foreign third-party sellers, have gained access to your account information including your address and credit card information. ... Keep a close eye on your credit report and credit card bills. If someone thinks they have been the victim of a brushing scam, they should notify Amazon, which will investigate the claim and take action. Notify Amazon. Brushing and fake reviews are against Amazon’s policies, so contact Customer Service if this happens to you. Select the department you want to search in, This isn't the information I was looking for, Top subscription boxes – right to your door, How Amazon Uses Your Personal Information, How Amazon Collects Your Personal Information, How Amazon Protects Your Personal Information, California Supply Chain Transparency Act Statement, Report Unsolicited Package or Brushing Scams, © 1996-2020, Amazon.com, Inc. or its affiliates. I can't find a spot on the site to do so. To report a security issue, use one of the following options: Note: If you can't log in, go to Account & Login Issues. For privacy reasons, the results of our investigations can't be disclosed, but we'll take any disciplinary actions we find appropriate. Have you been receiving Amazon packages that you ’re sure you didn’t order? You can also officially report the scammers or questionable sellers to Amazon using the link below: Report To Amazon Here . Posted on 6 August 2020. The age-old proverb ‘never look a gift horse in the mouth’ often rings true, but if you’re the target of a brushing … Cancel or view benefits, Payment Settings The scammers send out these unsolicited items and then make it appear as though you wrote a glowing online … From what I can tell, it’s intent is to boost the positive reviews for a product on Amazon. Feel free to dispose of or donate the item, whichever is most convenient. "Brushing and fake reviews are against Amazon’s policies, so contact Amazon Customer Service if this happens to you and the product appears to come from Amazon. YOU are not the victim of the brushing scam - Amazon and its customers are. So what’s brushing? Americans who are targeted in brushing scams are encouraged to notify the selling platform or retailer, such as Amazon, as these companies often have strict policies against brushing and fake reviews. Change email or password. Basically, a “brushing” firm somehow got hold of McGeehan’s name and address – she imagines this happened from placing legitimate orders on AliExpress, the international wing of China’s Alibaba – and then created user profiles for “her” on the e-commerce sites that they wish to have higher sales ratings and … As Clark Howard reports, there’s an e-commerce scam going around called brushing, in which sellers use fake accounts to buy their own products, then mail them to unsuspecting people. This IS a brushing scam, and I … This is one of those scams that makes no sense to me. Brushing is typically carried out by third-party sellers on Amazon, Ebay, Etsy or other e-commerce platforms who are looking to boost sales through positive reviews, explained Hutt. Shipping carrier information, Account Settings 1 year ago. An online seller – usually overseas – purchases their own products through fake buyer accounts they've created. Track or cancel orders, Returns & Refunds we'll use this information to improve our online Help. Amazon Brushing Scam Sign Up: How To Report. It all started innocently enough for a Massachusetts couple named Michael and Kelly Gallivan when a hand warmer showed up unannounced from Amazon. While it feels like you've hit the jackpot-- the Better Business Bureau warns this could be part of a scam-- targeting Amazon and consumers. Visit Report Suspicious Emails, Phone Calls, Text Messages, or Webpages for more information. The Amazon Brushing Scam is a method of shady businesses appearing more legitimate. Third-party sellers are prohibited from sending unsolicited packages to customers. After all, even if the scammers have set up a fake profile in your name, rather than actually access your real Amazon account, the fact is that they have at least your name … To report a phishing or unsolicited email to Amazon, do one of the following: Open a new email and attach the email that you suspect is fake. Apart from that, I don't know what else they could do. Visit, Report Suspicious Emails, Phone Calls, Text Messages, or Webpages, Identifying Whether an Email, Phone Call, Text Message, or Webpage is from Amazon. Called a “brushing scam,” box after box of “free” goods show up on their doorsteps, causing them to feel like they just won the lottery instead of being targeted by scammers. If you receive a package that you did not order and is not a gift, please report it immediately. But cops warn that the goods could be a part of a “brushing scam” where fake Amazon accounts are set up to write bogus reviews to improve the sellers rating. Recommended Reads. Amazon investigates reports of "brushing" and will take action on bad actors that violate our policies, including suspending or removing selling privileges, withholding payments, and working with law enforcement. This scam is known as the "Amazon Brushing" scam. The scam is known as "brushing." Your Orders The Better Business Bureau says fraudsters are using Amazon to deliver random products to customers throughout North America. The only problem was the Gallivans didn’t order it, CBS News reports. In Amazon's system, those making the original purchase are allowed to leave a verified review for the product, thus boosting the rating by … Amazon Brushing Scam Hits Couple’s Doorstep. Free STUFF! The big danger of being caught up in a brushing scam is that your personal details are compromised in some way. You don't need to return the item. The Better Business Bureau has issued a warning about the rise of a new scam known as “Amazon brushing.” It’s when a parcel shows up on your doorstep, but you didn’t order it. The company also takes security seriously and encourages customers to report fraudulent purchases or other security issues. People trying to report this should go directly to Amazon's website to get that contact information and be cautious of searching for support numbers. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Please select what best describes the information: Thanks! Feel free to dispose of or donate the item, whichever is most convenient. We suspected this to be one of the Amazon brushing scams, and yet, when we finally reached a real person at Amazon to report it things did not go well. Press alt + / to open this menu. For tips to determine whether a communication you received is from Amazon, visit Identifying Whether an Email, Phone Call, Text Message, or Webpage is from Amazon. Accessibility Help. One couple found out they were victims of a brushing scam after countless boxes began arriving from Amazon, filled with a seemingly random … Foreign third-party sellers are sending people a box of random items, using your address or Amazon information to post a fake … Add or edit payment methods, Carrier Info Exchange or return items, Manage Prime At Amazon, we take security and privacy seriously. Amazon encourages sellers to report seller violations of Amazon's policies or applicable law. Warn your friends and family about the Amazon Brushing scam sign up by sharing it on social media here. The scam is called ‘brushing’, and BBB has started to receive reports across North America about it. Send the email to stop-spoofing@amazon.com. Sections of this page. The scam is called 'brushing', and BBB has started to receive reports across North America about it. While it might seem exciting at first, unfortunately, chances are you’re a victim of the latest Amazon scam called brushing.. If you receive a package that you didn't order, check with friends and family or contact Customer Service to confirm it's not a gift to you. It seems like one of those situations where you shut down one account … I’ve just received a parcel I didn’t order with a packing note saying it’s a gift, and I have now spent 30 minutes trying to find a way to contact Amazon about it. I’m … If you are a victim of brushing, you should report the incident to Amazon, change your password and order a new credit card. When a customer receives a package they didn't order, it may be a result of a scam sometimes called "brushing." 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