Bacta is proud to launch its new Self-Exclusion portal at this week’s EAG show, which will deliver vital services, quickly and conveniently via mobile devices.
Visitors to the bacta lounge during the EAG show at Excel will be able to try out the new portal, as staff members will be on hand to demonstrate the self-exclusion journey on a test site, by way of a tablet. In time, the portal will meet all members’ social responsibility, compliance and training needs. There will be a wide range of online tools to facilitate messaging, data sharing and customer interaction, to name but a few features, which will enable members to tackle crime and anti-social behaviour.
“The Portal essentially uses mobile devices (a tablet) to deliver bacta’s services and is a toolbox, where members can find everything they need. We start with an upgraded self-exclusion system and will then include customer interaction and other logs, a crime alert, ADR, out toolkits and staff management tools,” says Simon Bradbury, bacta’s Head of Social Responsibility & Compliance.
“Bacta currently provides its self-exclusion system for over 90% of UK arcade operators and this Portal marks an important advance in the delivery of bacta’s impressive range of member services. It will help members use the digital tools of the digital age to support their businesses and their customers,” says bacta Chief Executive John White.
Bacta represents the owners and operators of seaside amusement arcades, over-18 amusement centres, and the companies that hire machines to pubs, clubs, bowling alleys, bingo halls and similar venues. It also represents the manufacturers and distributors of all types of amusement equipment. This can range from children’s rides, to jukeboxes, fruit machines in pubs and clubs, crane grabbers, penny falls, tuppeny nudgers, test your strength machines, videos, pool tables and gaming machines www.bacta.org.uk